Actual Cost

These can be included

  • Cost of media (paper, CD ROMs, DVDs, etc.)
  • Mailing costs
  • Employee time to prepare copies
  • Costs of reproduction that cannot be done by the entity, such as photographs (Advisory Opinions 95-044 and 97-012)
  • Employee time to search for and retrieve data for copying (Advisory Opinion 00-054) [Entities cannot charge search for and retrieval time when the requestor is the data subject]

These cannot be included

Note: Employee time must be calculated based on the wages/salary (may include benefits) of the lowest-paid entity employee who could complete the task (Advisory Opinion 04-056)